Forgiveness: What, When, and How? (2|2)

Genesis 45:1-15 (ESV) Joseph emotionally reveals his identity to his brothers, which is read on page 165.

“When we lose touch with our emotions, we lose something of our true identity, and while it might feel safer to deny what we’re feeling, there is a better way - Jesus calls it forgiveness from the heart.” Have you experienced or witnessed someone (or yourself) “lose something of our true identity" as a result of losing touch of emotions via tragedy?
“The Bible doesn’t hide from us the psychological damage caused by sin (damage that reaches to both victim an perpertrator), or the need to sometimes repeatedly apologise and repeatedly forgive. But it also shows us how the power of trust in a sovereign and faithful God, coupled with wholehearted forgiveness, can begin to heal those wounds.” What are your thoughts/feelings on this statement?
Have you ever experienced or witnessed the impact/weight of “reaffirming sincere love” (page 168)
How does developing trust (or regaining trust) ever work/happen in a “cancel culture”? Have you experienced or witnessed trust fully restored in a relationship when/where trust was broken (or obliterated)? Is it possible to restore destroyed trust to 100%, or is it always closer to 98% at best?

The Bitter Root + Forgiveness (1|2)